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Animatronic Repair Services Policy (updated September 2022):

Once your item(s) is received, your item will be inventoried under close inspection. Once the repair services have concluded, you will be contacted with an invoice payment link which you will use to pay for the services rendered and return shipping cost. A 4% transaction fee is applied to all invoices. Once payment is received, the item will be mailed back to you same or next business day. Skullkrane is not liable for any damage or loss that may occur during transit; a postal service claim may be filed on your behalf as a courtesy. Please note that payment is required within 14 days following the completion of the repair services; failure to pay on-time may result in the forfeiture of your item.

Animatronic Repair Services Quotation Policy (updated October 2021):

All Animatronic Repair Services quotations expire after 30 days. All quotations are estimates and may increase or decrease upon inspection of the received item(s). Mailing an item in without an active Animatronic Repair Services quotation may result in your item being returned to you without service along with an invoice for the return shipping charges.